Social Media Club Chairman and Co-Founder, Chris Heuer interviewed Chris Kieff, Business Development Manager at Sprinklr at Social Media Clubhouse 9 in Austin, TX.
Sprinklr is a full-service social media monitoring platform aimed at enterprise level brands and agencies who require an easy tool to allow for scale.
“Sprinklr was founded on the core idea that it is not only possible for large enterprises to successfully adapt to the realities of a world dominated by mobile, social, and network-empowered customers, but to also dramatically thrive in it.”
Kieff shares some of the enterprise brands that have engaged and scaled with social media monitoring tools like Sprinklr.
Kieff says there is an ROI for every brand and stresses the importance of standarizing efforts to empower all employees.
Heuer asks Kieff, “How are we doing to deal with engagement on a larger level?” Kieff shares that at large scales, automation is key.
Check out the full interview with Chris Kieff of Sprinklr below,
To learn more about Sprinklr visit, http://sprinklr.com/.
